Garrett Tire And Auto Center

Extremely helpful and fair pricing. Repeat business from me with oil changes and tires.

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with them on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about.
To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again.
I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace.
The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

Chase and Tyler always take care of you. I was referred here by a friend and I have had nothing but great experiences since we started using them. They are honest and helpful and try to always do their best. My family and I plan to use them for years to come. Happy to find a good Auto Center for our vehicle maintenance needs.

I now have a tire shop in NWA. I was worried because I recently moved back from the Weatherford, Texas area, where I had the best there could be. These folks are on the same level. I had a flat on a trailer and a slow leak on my pickup. These guys knocked the work out in no time for a reasonable price. I know they're reasonably honest because they didn't try to sell me stupid nitrogen. I can tell they'll be honorable folks, anyway, though.

I have been going to them for about 4 months. They have always done a great job. They are really great at being honest about needed services. They don't push services and are great at communicating when services need to be done

Loved my experience! Great results, had my motor mounts replaced and my car is running super no more rattling noises!

These folks know how to treat a customer! I'm new to this area, but I know where my tire, tune up, & brake stuff is gonna get done from now on!
Owner made sure I got the best time for the money. He had to special order my tires since they are a weird size, but they got there in less than a day! They had me in and out in no time!

They didn't update me on the time it was taking so I ended up spending 3 hour at the shop that I didn't need too. When I asked about how much longer he thought it would be, I was told the mechanic was on lunch break. Also, everything is terribly expensive. Tires don't cost $1,000 and they gave me another estimate for over $1,000 for a job that cost half the price at another local shop. They were nice and what they did do, they did a good job. Pricing and customer service were my issues. I would not recommend though.

Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned shop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire.

This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase!

And after everything (both times), they properly stowed the spare tire!

Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids.

Garrett Tire & Auto will be my go-to from now on. Highly recommended!

Very good customer service. Fixed my VW Jetta in an afternoon and was very reasonable. I was looking for a trustworthy mechanic. I felt like they were and weren't adding on things. The guys told me my tire was so worn that the wires were coming thru. Thank goodness they found that out and let me know! They gave me tire prices but no tough sell was given. Labor was only $62 for the time they took to fix a sensor, my trunk not closing and a brake light swapped out. Not bad. I will go back from now on.